Our Licenses & Memberships

We are a Member of ABTA  www.abta.com which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a music tour package from OneStage Ltd. We use ABTA's approved Alternative Dispute Resolution (ADR) to resolve complaints. See www.abta.com 

We hold an ATOL license which means that all the flights and flight-inclusive tours on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk  

The School Travel Forum (STF) provides a benchmark for best practice in school travel. All Assured Members of the STF are required to adhere to a rigorous Code of Practice and Safety Management Standards and be audited each year by Argent Health & Safety, the UK’s leading Health and Safety Consultancy specialising in Travel, to ensure continuing compliance 

The Learning Outside the Classroom (LOtC) Badge is a national accreditation awarded by the School Travel Forum, assuring you that you can be confident in the quality of the educational experiences we provide. 

For more information visit www.lotcqualitybadge.org.uk. 

Safety Management System – If you would like to receive a copy of our SMS then please email concerttours@onestage.co.uk to request a copy.  

Essential Travel Advice

For Essential Travel Advice on all of the countries we operate tours to including passport and visa requirements please visit https://www.gov.uk/foreign-travel-advice   

Travel Insurance

All passengers must hold valid travel insurance prior to departing on their travels. OneStage are able to provide travel insurance for your tour on your request.  

If you offer insurance, an accurate and sufficiently detailed summary of the cover provided and the premiums must be shown on the website. Furthermore, it is necessary for you to indicate close to the basic price, the location of such summary and premiums on the website. Where the purchase of your own insurance is compulsory, the relevant premium must be included in the basic price.  

Health Requirements for Worldwide Destinations 

If you are travelling to a Worldwide destination then you will need to check about any health requirements prior to booking your tour. We advise looking at these websites as well as speaking to your GP Practise nurse or travel health clinic.  https://www.gov.uk/foreign-travel-advice and  https://travelhealthpro.org.uk/ 

Further travel health advice can be found on www.fitfortravel.nhs.uk and www.travelhealthpro.org.uk and information on how to get medical treatment abroad, and how to get reduced-cost and sometimes free medical treatment in Europe, can be found in the NHS leaflet Health Advice for Travellers. 

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